Module One: Communication
Actually Hearing
It’s one of the most important ingredients in a growing and successful relationship. It is also the most neglected attribute in many relationships. I’m referring to the ability to actually hear one another. Many times we may think we are listening, but in reality, we are not. To actually hear someone, we must intentionally focus and lean into what that person is saying as well as how they are communicating.
Truly hearing someone is the difference between misunderstanding and clarity. Making assumptions during a conversation is a killer of authentic communication and understanding. Choosing to slow down and ask questions that bring a clear awareness of what the person is saying is essential.
Hearing what is actually being said takes work, humility, and discipline. It means prioritizing the other person’s communication, both verbally and nonverbally. This is a skill that can be learned and strengthened throughout life.
The most effective and powerful leaders as well as the most healthy relationships, realize the importance of continually working on listening to and understanding others. Take the challenge of asking those around you if they consider you a good or a poor listener. You may be surprised at the answer.
Choose to work on your listening skills; when you start to actually hear others, you will make a difference.
Larry Little
Eagle Center for Leadership
Clear and effective communication is the cornerstone of successful leadership, whether you're in the office or out in the field. As a leader, your ability to convey messages is essential for making sure that everyone understands the goals, expectations, and plans, keeping everyone on the same page.
When leaders communicate clearly, they can inspire and guide their team, prevent misunderstandings, and build trust. Good communication also allows leaders to listen to their team's ideas and concerns, making everyone feel valued and more motivated to work together towards success.
“The single biggest problem in communication is the illusion that it has taken place.”
In this module, we’ll explore the value of clear, concise, and consistent communication. You’ll learn about the importance of active listening, giving constructive feedback, and being mindful of your body language. Along the way, you’ll pick up skills to manage conflict productively and create a workplace where people feel heard, engaged, and empowered to speak up. Think of this section as a toolbox full of insights to help you build your communication skills as you grow as a leader. Good luck!